Zendesk Chat 1.16.0

Zendesk – Freeware – Android iOS
741 oy

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Zendesk Chat is a trusted and popular live chat software used by businesses of all sizes worldwide. The iPhone &amp; iPad app offers the same great features found on the web dashboard.

Studies show that reaching out to customers with a chat increases the likelihood of a purchase by three times. With over 200,000 websites already using Zendesk Chat, it's clear that this live chat app is effective in improving customer support.

Benefits of using the app:

<ul>
 <li>On the iPad, you can continue chatting with customers while using other applications, thanks to the full support for multi-tasking with Slide Over and Split View.</li>
 <li>Promote better collaboration between agents even on the go, through agent-to-agent chats.</li>
 <li>Never miss a chat message from a customer with full push notification support, and be alerted when a visitor is on your website.</li>
 <li>Manage, monitor, and reply to visitor conversations from anywhere.</li>
 <li>Switch seamlessly between the online web dashboard and mobile apps, keeping your conversations going where you left off.</li>
 <li>Reduce agent response time and typing effort with the shortcuts feature.</li>
 <li>Real-time visibility of who's online on your website enables you to engage with new leads while they are actively browsing.</li>
 <li>Enhance live customer support by accessing the recent pages visited on your website and reviewing past chat history of visitors.</li>
</ul>

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