Zendesk Chat 1.16.0

Zendesk Chat is a trusted and popular live chat software used by businesses of all sizes worldwide. The iPhone & iPad app offers the same great features found on the web dashboard.

Studies show that reaching out to customers with a chat increases the likelihood of a purchase by three times. With over 200,000 websites already using Zendesk Chat, it's clear that this live chat app is effective in improving customer support.

Benefits of using the app:

• On the iPad, you can continue chatting with customers while using other applications, thanks to the full support for multi-tasking with Slide Over and Split View.
• Promote better collaboration between agents even on the go, through agent-to-agent chats.
• Never miss a chat message from a customer with full push notification support, and be alerted when a visitor is on your website.
• Manage, monitor, and reply to visitor conversations from anywhere.
• Switch seamlessly between the online web dashboard and mobile apps, keeping your conversations going where you left off.
• Reduce agent response time and typing effort with the shortcuts feature.
• Real-time visibility of who's online on your website enables you to engage with new leads while they are actively browsing.
• Enhance live customer support by accessing the recent pages visited on your website and reviewing past chat history of visitors.