Zendesk Chat is a trusted and popular live chat software used by businesses of all sizes worldwide. The iPhone & iPad app offers the same great features found on the web dashboard.
Studies show that reaching out to customers with a chat increases the likelihood of a purchase by three times. With over 200,000 websites already using Zendesk Chat, it's clear that this live chat app is effective in improving customer support.
Benefits of using the app:
- On the iPad, you can continue chatting with customers while using other applications, thanks to the full support for multi-tasking with Slide Over and Split View.
- Promote better collaboration between agents even on the go, through agent-to-agent chats.
- Never miss a chat message from a customer with full push notification support, and be alerted when a visitor is on your website.
- Manage, monitor, and reply to visitor conversations from anywhere.
- Switch seamlessly between the online web dashboard and mobile apps, keeping your conversations going where you left off.
- Reduce agent response time and typing effort with the shortcuts feature.
- Real-time visibility of who's online on your website enables you to engage with new leads while they are actively browsing.
- Enhance live customer support by accessing the recent pages visited on your website and reviewing past chat history of visitors.
Översikt
Zendesk Chat är en Freeware programvara i den kategorin Företag utvecklats av Zendesk.
Den senaste versionen av Zendesk Chat är 1.16.0, släppt på 2024-07-02. Det lades ursprungligen till vår databas på 2023-10-24.
Zendesk Chat körs på följande operativsystem: Android/iOS.
Användare av Zendesk Chat gav det betyget 5 av 5 stjärnor.
Screenshots (Klicka för större)
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