Zendesk Chat is a trusted and popular live chat software used by businesses of all sizes worldwide. The iPhone & iPad app offers the same great features found on the web dashboard.
Studies show that reaching out to customers with a chat increases the likelihood of a purchase by three times. With over 200,000 websites already using Zendesk Chat, it's clear that this live chat app is effective in improving customer support.
Benefits of using the app:
- On the iPad, you can continue chatting with customers while using other applications, thanks to the full support for multi-tasking with Slide Over and Split View.
- Promote better collaboration between agents even on the go, through agent-to-agent chats.
- Never miss a chat message from a customer with full push notification support, and be alerted when a visitor is on your website.
- Manage, monitor, and reply to visitor conversations from anywhere.
- Switch seamlessly between the online web dashboard and mobile apps, keeping your conversations going where you left off.
- Reduce agent response time and typing effort with the shortcuts feature.
- Real-time visibility of who's online on your website enables you to engage with new leads while they are actively browsing.
- Enhance live customer support by accessing the recent pages visited on your website and reviewing past chat history of visitors.
개요
Zendesk Chat 범주 비즈니스 Zendesk개발한에서 Freeware 소프트웨어입니다.
Zendesk Chat의 최신 버전은 2024-07-02에 발표 된 1.16.0. 처음 2023-10-24에 데이터베이스에 추가 되었습니다.
다음 운영 체제에서 실행 되는 Zendesk Chat: Android/iOS.
Zendesk Chat 사용자 5 5 등급으로 평가 했다.
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