1.16.0 Safe to install
Zendesk Chat is a trusted and popular live chat software used by businesses of all sizes worldwide. The iPhone & iPad app offers the same great features found on the web dashboard.
Studies show that reaching out to customers with a chat increases the likelihood of a purchase by three times. With over 200,000 websites already using Zendesk Chat, it's clear that this live chat app is effective in improving customer support.
Benefits of using the app:
- On the iPad, you can continue chatting with customers while using other applications, thanks to the full support for multi-tasking with Slide Over and Split View.
- Promote better collaboration between agents even on the go, through agent-to-agent chats.
- Never miss a chat message from a customer with full push notification support, and be alerted when a visitor is on your website.
- Manage, monitor, and reply to visitor conversations from anywhere.
- Switch seamlessly between the online web dashboard and mobile apps, keeping your conversations going where you left off.
- Reduce agent response time and typing effort with the shortcuts feature.
- Real-time visibility of who's online on your website enables you to engage with new leads while they are actively browsing.
- Enhance live customer support by accessing the recent pages visited on your website and reviewing past chat history of visitors.
Overview
Zendesk Chat is a Freeware software in the category Business developed by Zendesk.
The latest version of Zendesk Chat is 1.16.0, released on 07/02/2024. It was initially added to our database on 10/24/2023.
Zendesk Chat runs on the following operating systems: Android/iOS.
Users of Zendesk Chat gave it a rating of 5 out of 5 stars.
FAQ
What is Zendesk Chat by Zendesk?
Zendesk Chat is a live chat software solution that enables businesses to engage with customers in real-time on their websites or mobile apps.
How does Zendesk Chat help businesses?
Zendesk Chat helps businesses provide personalized customer support, increase sales conversion rates, and improve customer satisfaction by enabling real-time communication with website visitors.
What are the key features of Zendesk Chat?
Key features of Zendesk Chat include proactive chat triggers, canned responses, file sharing, chat routing, analytics, and integrations with other tools like Zendesk Support.
Is Zendesk Chat easy to set up and use?
Yes, Zendesk Chat is easy to set up with a simple installation process and intuitive user interface that makes it easy for agents to respond to customer inquiries.
Can Zendesk Chat be customized to match a business's branding?
Yes, Zendesk Chat can be customized with branding elements such as company logos, colors, and chat widget design to maintain a consistent brand experience for customers.
Does Zendesk Chat offer mobile support?
Yes, Zendesk Chat offers mobile SDKs for iOS and Android platforms, allowing businesses to integrate live chat functionality into their mobile apps.
Is Zendesk Chat secure for handling customer data?
Yes, Zendesk Chat is designed with security in mind and offers features such as end-to-end encryption and GDPR compliance to ensure the protection of customer data.
Can Zendesk Chat be integrated with other customer support tools?
Yes, Zendesk Chat can be integrated with other Zendesk products like Zendesk Support for comprehensive omnichannel customer support management.
What pricing plans are available for Zendesk Chat?
Zendesk Chat offers various pricing plans based on the number of agents and features required, with options for both small businesses and enterprise-level companies.
Screenshots (Click to view larger)
Related products
CoolWallet
Secure Your Cryptocurrency with CoolWallet: The Ultimate Digital Wallet
Dialpad
Dialpad: Revolutionizing Business Communication
ForceManager mobile CRM
Boost Your Sales Efficiency with ForceManager Mobile CRM
GoDial Mobile Crm Autodialer
Streamline Your Sales Process with GoDial Mobile CRM Autodialer
Guam Hotel & Restaurant Assoc
The Guam Hotel & Restaurant Association, established 47 years ago, operates as a private, nonprofit trade entity dedicated to the hospitality sector.
Intercom Conversations
Streamline Customer Interactions with Intercom Conversations
Proshort+
Proshort+ serves as an innovative platform focused on enhancing knowledge-sharing and skill development within organizations through short video content.
Pure Chat : Live Website Chat
Introducing the Pure Chat companion app, the ultimate solution for seamless communication with your website visitors and customers during critical moments.
Pushbullet: SMS on PC and more
Pushbullet is an app that has been highly praised by CNET as "the app you never knew you needed". It offers a range of features that allow users to stay connected, never miss a notification, and save time.
Seltzer Works
Treasure Coast Seltzer Works offers a unique product that embodies the artistry of traditional seltzer-making with modern convenience.
SendPulse
Boost Your Marketing Efforts with SendPulse
Spendesk
Streamline Your Business Expenses with Spendesk
Supportwave
Enhance your business IT operations by efficiently managing your workforce, devices, networks, and applications all from a single, comprehensive platform.
Twobird
Twobird: The All-in-One Note-Taking and Email Management Tool
Zendesk SKO 2024
The official mobile application for Zendesk Sales Kick-Off 2024.
Zendesk SKO 2025
The official mobile application for Zendesk SKO 2025 offers a comprehensive platform for attendees to engage with the event seamlessly.Latest Updates
Flashcards - Learn Korean 1.8
Korean Quest offers a comprehensive approach to learning Korean, effectively blending enjoyment with educational rigor. Embarking on the journey of learning a new language can often feel intimidating; however, Korean Quest provides an …Escape games: Hidden fun games 1.2.2
Can you escape from the intriguing world of Mobiescape's Free New Escape Games 2022? Mobiescape offers a series of point-and-click puzzle escape games designed for enthusiasts of the genre.Knox Settings VPN Plug-in 3.0.18
The current VPN configuration, particularly with the Knox StrongSwan client, is not functioning effectively in the production environment.PERT Pilot 0.3
PERT Pilot is a specialized application tailored for individuals managing Exocrine Pancreatic Insufficiency (EPI). It aids users in navigating pancreatic enzyme replacement therapy (PERT) effectively.Latest News
Latest Reviews
 |
My Town : Fashion Show Dressup
Unleash Your Inner Fashionista with My Town: Fashion Show Dressup! |
 |
Origin Bank
Streamlined Banking Experience with Origin Bank |
 |
Les Mills Releases
Boost Your Fitness Routine with Les Mills Releases |
 |
PDF Hero - PDF Editor & Reader
PDF Hero: A Comprehensive PDF Editor with User-Friendly Features |
 |
Tape Measure light
Precision Meets Convenience: Tape Measure Light by Marton Varga |
 |
TIYA
Connect with Friends and Family Effortlessly Using TIYA |
 |
UpdateStar Premium Edition
Keeping Your Software Updated Has Never Been Easier with UpdateStar Premium Edition! |
 |
Microsoft Visual C++ 2015 Redistributable Package
Boost your system performance with Microsoft Visual C++ 2015 Redistributable Package! |
 |
Microsoft Edge
A New Standard in Web Browsing |
 |
Google Chrome
Fast and Versatile Web Browser |
 |
Microsoft Visual C++ 2010 Redistributable
Essential Component for Running Visual C++ Applications |
 |
Microsoft Update Health Tools
Microsoft Update Health Tools: Ensure Your System is Always Up-to-Date! |
